Effective Date: September 13, 2026

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St. Charles Business Technology (“SCBT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit scbiztech.com (the “Website”), contact us, request information about our services, or otherwise interact with us online.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including when you:

• Submit a contact or inquiry form

• Request a quote or consultation

• Request information about our IT services

• Subscribe to communications or newsletters

• Contact us by email or telephone

• Communicate with us through social media or other online services

• Become a customer or otherwise engage our services

Depending on how you interact with us, information may include:

• Name

• Business name

• Email address

• Telephone number

• Mailing or business address

• Information about your business or technology needs

• Information you include in messages or service inquiries

• Other information you voluntarily provide

Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically by our website hosting provider, analytics services, security tools, or other technologies.

This information may include:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website

• General website usage information

• Information used to detect security threats or fraudulent activity

We use this information primarily to operate, maintain, secure, and improve our Website.

2. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve website functionality, understand how visitors use our Website, remember preferences, and help us maintain website security.

Cookies may be provided by us or by third-party service providers that assist us with website hosting, analytics, advertising, or other website functions.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

3. How We Use Your Information

We may use information we collect to:

• Respond to questions and service inquiries

• Provide quotes, consultations, and requested information

• Provide and support our IT services

• Communicate with customers and prospective customers

• Schedule appointments or consultations

• Improve our Website, services, and customer experience

• Send requested marketing or informational communications

• Maintain website and network security

• Detect, prevent, and investigate fraud, abuse, or unauthorized activity

• Comply with applicable laws and legal obligations

• Protect our rights, property, employees, customers, and business

We will not use personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice when required by applicable law.

4. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our business or provide our services. These may include providers that assist with:

• Website hosting

• Website analytics

• Email and communications

• Customer relationship management

• Scheduling

• IT and cybersecurity services

• Business operations

• Payment processing, when applicable

• Marketing and advertising, when applicable

These service providers may have access to information only as reasonably necessary to perform services on our behalf and are expected to handle information appropriately.

We may also disclose information when we believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, subpoena, or court order

• Protect our rights or property

• Protect the safety of our customers, employees, or others

• Investigate suspected fraud, abuse, or security incidents

• Respond to a lawful request from a government authority

• Facilitate a business transaction such as a merger, acquisition, sale of assets, or reorganization

5. Information Submitted Through Contact Forms

If you submit information through a form on our Website, we may use the information you provide to respond to your request, contact you regarding our services, provide a quote, or otherwise fulfill the purpose for which you submitted the information.

Please do not submit passwords, Social Security numbers, financial account numbers, payment-card information, or other highly sensitive information through ordinary website contact forms unless we specifically instruct you to do so through a secure method.

6. Communications and Marketing

If you request information from us or otherwise provide your contact information, we may contact you regarding your inquiry, our services, or related business matters.

If we send marketing communications, you may unsubscribe from promotional email communications by using the unsubscribe mechanism included in the communication or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send communications that are necessary to provide services, respond to an inquiry, administer an account, or otherwise conduct legitimate business with you.

7. Third-Party Websites and Services

Our Website may contain links to websites, applications, social media platforms, or other services operated by third parties.

If you follow a link to a third-party website, that website's privacy policy and terms may apply. We are not responsible for the privacy, security, or content practices of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

As an IT services company, we take cybersecurity and information protection seriously and continually evaluate reasonable safeguards appropriate to the information we maintain.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our business.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

10. Children's Privacy

Our Website is intended for businesses and a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our Website.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. Your Privacy Choices

Depending on applicable law and the circumstances of the information we hold, you may have the right to:

• Ask what personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information, where applicable

• Opt out of certain marketing communications

• Ask questions about how your information is collected and used

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

12. Business and Customer Information

Because St. Charles Business Technology provides managed IT, technology, cybersecurity, and related business services, we may process information on behalf of our business customers in connection with providing those services.

In such circumstances, we generally handle customer information according to our agreements with the customer and the customer's instructions, subject to applicable law.

Customers should contact St. Charles Business Technology directly if they have questions about information processed in connection with their specific services or agreement.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy or how St. Charles Business Technology handles personal information, please contact us:

St. Charles Business Technology
Website: scbiztech.com
Email: info@scbiztech.com
Phone: 636-447-5000
Address: 5988 Mid Rivers Mall Dr, Ste 134, St Peters MO 63304